FAQ

Yes. R&F is a genuine producer, founded in 2020 by brothers Reza and Farhad Nateghian. Unlike many companies abroad that only act as traders, we manage the entire process from design to production in Iran. All rugs are handwoven by skilled artisans in Iran, ensuring every piece is an authentic Persian rug. Rugs are offered under the brands R&F and Nateghian Rugs, and we provide customized rugs with your chosen design, color, size, and even your name woven into the rug.

Yes. Our official representation in Europe allows us to ship worldwide, including the Americas, Oceania, and Asia.

We offer free shipping for orders over €70.

Yes. You can return your purchase within 30 days. Return shipping costs are the responsibility of the buyer.

Absolutely. We provide fully customized rugs, from design and colors to size, and can even weave your name into the rug for a unique piece.

Every rug is carefully inspected from start to finish. We provide authenticity certificates and guarantee craftsmanship with three years of warranty.

Yes. All rugs are produced using sustainable techniques and materials, ensuring they are 100% eco-friendly and safe for your home.

Because we sell directly from the producer, we offer premium quality at unbeatable prices, without intermediaries inflating costs.

Yes. Our professional designers can help you create a rug design tailored to your space, style, and preferences.

Absolutely. We ensure fair wages and proper working conditions for all our artisans and employees, supporting ethical and sustainable craftsmanship.

You can return items within 30 days of receipt. Items must be unused, clean, undamaged, and returned in proper packaging with all accessories. Return shipping costs are the buyer's responsibility.